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Workshops (by MCE)

Futurelab has a long-standing working relationship with MCE, the largest provider of international management development services in Europe and the Middle East.  As we have found their working...

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How Behavioral Economics Can Help Cure the Health Care Crisis

This post was co-authored with Bret Schroeder and Tom Weakland and is also posted at HBR at  http://tinyurl.com/yel2j3yNoncompliance with medical advice is one reason the U.S. health care is so costly....

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I Am Not Feeling too Well Dr Google

Google ranks second only to doctors as source of health information.Not that it comes as much of a surprise, but after asking your doctor, Google is the next most influential advisor about health...

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The Integration of Marketplace & Marketspace: The Killer App for Healthcare?

In our recent Diamond Digital IQ study, we found that only 3% of healthcare companies were focused on innovation as their primary strategic emphasis. You can empathize that 2009 was a year where many...

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Experiencing the Sharp Experience

What happens when a $2.1BB+ organization re-commits its 20,000+ people to its vision and values?! I got to find out last week when I attended “Extraordinary: The Power of Ten” the All-Staff Assembly...

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A New Way to Play the Healthcare Game

If you want to know the direction that healthcare is headed in the near future, ask your kids which video games they’re playing today. The last year has seen an explosion of new approaches to solving...

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My 'Final' Words about the Care Industry in the UK

I have been wittering on about the UK Care Industry for far too much of the time. Today, there is a major report published in the UK about the future funding of the industry.read more

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Smartphones - Dumb Systems Thinking. Is Healthcare and Care Stuck in The Dark...

It was only a matter of time before smartphones started directly interfacing with third-party equipment.The obvious candidate for this application is for medical monitors. Rather than an older person...

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The Growing Hipness of Mobile Wellness

Your mobile wireless carrier may soon have a say in the way you think about health and wellness. AT&T, through its Emerging Devices unit, plans to offer for sale health-tracking clothing equipped...

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Can Nike Fuel a Mobile Health Revolution?

The mobile health revolution, which started and took off in overseas emerging markets, is rapidly making its way to the U.S. The past few months have brought a surge of new innovations - the FitBit...

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Customer Experience: A Personal Insight Into People and Organisations (Part I)

Over the last four weeks or so I have touched and been touched by the ‘medical system’ in the UK – in particular my doctor’s medical practice and the NHS (national health service).  I want to share...

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Customer Experience: A Personal Insight Into People and Organisations (Part II)

This post follows on from the previous one– if you have not read it then you may wish to do so, as this post continues the story, the conversation.read more

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Customer Experience: A Personal Insight Into People and Organisations (Part III)

This third and last post regarding my experience withe UK healthcare system follows on from two earlier posts – Part I and Part II– if you have not read these posts you may want to do so.read more

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Ten Commandments of Digital Health

When a healthcare venture capitalist and a leading digital health company exec get together to put “Digital Health in the Hot Seat,” you’re sure to get an earful.  In a session at last week’s Digital...

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The Dementia Plague

MIT's Technology Review has one of the scariest articles I think I have ever read.I am well aware about the enormity of the problems created by Dementia but I was shocked when I read the facts...

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